At just 17 years old, Brad Young returned to Perth, Western Australia, after spending a year in Canada at an ice hockey academy. With no money to his name, he took a job helping a family friend's small shower repair business - The Shower Man. By age 19, Brad had accepted the family friend's offer to take over the business, which at the time was just one man and a van. Rebranding to The Grout Guy, Brad could see the potential for expansion throughout Australia and in 2010, he and partner Kristy moved to the Gold Coast, Queensland, to test the market. Brad and Kristy returned to Perth a few years later to be close to family again but the move had cemented their working and life partnership and their commitment to expanding the business. Brad was 'on the tools' a long time before he shifted his mindset about being a leader. He worked in the field for the first decade in the business, but the company’s growth really happened once he took his place behind the desk and focused on strategy rather than operations. An extensive re-brand in 2013 was the catalyst to ramp up their plans for expansion and in the decade following, The Grout Guy expanded to have locations in Perth, Sydney, Melbourne, Geelong, Brisbane, the Sunshine Coast and the Gold Coast. The Grout Guy now employs 110 full-time staff and has recorded 100% growth year on year for the past 3 years.